Checking or savings account -- Managing an account -- Complaint #8770420
Complaint Overview
Complaint ID: 8770420
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: Kansas
ZIP Code: 660XX
Date Received: 2024-04-14T12:00:00-05:00
Date Sent to Company: 2024-04-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Over the last two days I've had two large payments taken from my account. Each for {$150.00} totaling to {$300.00}. I tried contacting cash app support with no luck and did two disputes and they refused them. Says they found no error. But I see a huge error. My XXXX dollars being stolen is a pretty big error to me!!!
Frequently Asked Questions
What is Complaint #8770420 about?
Complaint #8770420 was filed against Block, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-04-14T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.