Student loan -- Dealing with your lender or servicer -- Complaint #8754962
Complaint Overview
Complaint ID: 8754962
Company: Navient Solutions, LLC.
Product: Student loan
Sub-Product: Private student loan
Issue: Dealing with your lender or servicer
Sub-Issue: Don't agree with the fees charged
State: South Carolina
ZIP Code: 29485
Date Received: 2024-04-11T12:00:00-05:00
Date Sent to Company: 2024-04-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Numerous times I have contacted Navient about my school being fraudulent and about the fact that they keep raising the interest rates even though I always make on time monthly payments. I have recently found out that people are being sent forms to fill out to have their loans removed due to scam schools. I should be receiving one of these also. Not only was my school a scam school it also has lawsuits against it. I also should not be paying these high interest rates. I am furious
Frequently Asked Questions
What is Complaint #8754962 about?
Complaint #8754962 was filed against Navient Solutions, LLC. regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2024-04-11T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.