Debt collection -- Communication tactics -- Complaint #8745666
Complaint Overview
Complaint ID: 8745666
Company: Ncb Management Services INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Pennsylvania
ZIP Code: 19139
Date Received: 2024-04-10T12:00:00-05:00
Date Sent to Company: 2024-04-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I, XXXX XXXX XXXX the individual consumer an natural person, did not give permission to NCB Management Services Incorporated to obtain my nonpublic personal information. This company are in violation of 15 usc 1692d - Harassment or abuse ( 2 ) The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader. 15 usc 1681q - Obtaining information under false pretenses. Any person who knowingly and willfully obtaines information on a consumer from a consumer reporting agency under false pretenses shall be fined under title 18, imprisoned for not more than 2 years, or both. 15 usc 1692 b- Acquisition of location ( 2 ) not state that such consumer owes any debt ; ( 5 ) not use any language or symbol on any envelope or in the contents of any communication effected by the mails or telegram that indicates that the debt collector is in the debt collection business or that the communication relates to the collection of a debt ; XXXX are in violation of 15 usc 6802 - Obligations with respect to disclosures of personal information ( b ) OPT OUT ( 1 ) A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless- ( A ) ( B ) ( C ), XXXX did not clearly and conspicuously disclose to me that such information were being disclosed to a third party ; nor was I given the opportunity to opt out of my information being disclosed, before the time that such information was disclosed. Also I was not given an explanation of how I could exercise that nondisclosure option by XXXX agents. My right to privacy have been infringed upon.
Frequently Asked Questions
What is Complaint #8745666 about?
Complaint #8745666 was filed against Ncb Management Services INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-04-10T12:00:00-05:00.
How did Ncb Management Services INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Ncb Management Services INC.?
Yes, visit the Ncb Management Services INC. company profile at readthecomplaint.com/company/ncb-management-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.