Checking or savings account -- Managing an account -- Complaint #8745092
Complaint Overview
Complaint ID: 8745092
Company: Fiserv Finxact Core
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Nevada
ZIP Code: 89141
Date Received: 2024-04-10T12:00:00-05:00
Date Sent to Company: 2024-04-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On the day XX/XX/24 unauthorized charge of XXXX $ was made. The card was with me on that day and I was at work all day. I used the card for the last time on XX/XX/24 at the XXXX XXXX for the amount of XXXX $ and nex day I saw all my money was gone. I opened a dispute on money network and after 3 days they said the denied my dispute. I have a proof that I was at work all day that day and the card was with me.
Frequently Asked Questions
What is Complaint #8745092 about?
Complaint #8745092 was filed against Fiserv Finxact Core regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-04-10T12:00:00-05:00.
How did Fiserv Finxact Core respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Fiserv Finxact Core?
Yes, visit the Fiserv Finxact Core company profile at readthecomplaint.com/company/fiserv-finxact-core to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.