Checking or savings account -- Closing an account -- Complaint #8726493
Complaint Overview
Complaint ID: 8726493
Company: M&T Bank Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Can't close your account
State: Pennsylvania
ZIP Code: 19468
Date Received: 2024-04-08T12:00:00-05:00
Date Sent to Company: 2024-04-08T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a checking account with M & T bank and I wanted to close it. However, the bank refuses to close the account due to a minimal balance of only XXXX XXXX. I requested them to send me a check and close the account, but they declined, which is not a common practice among most banks when there is any balance remaining.
Frequently Asked Questions
What is Complaint #8726493 about?
Complaint #8726493 was filed against M&T Bank Corporation regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2024-04-08T12:00:00-05:00.
How did M&T Bank Corporation respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against M&T Bank Corporation?
Yes, visit the M&T Bank Corporation company profile at readthecomplaint.com/company/m-t-bank-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.