Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #8715056
Complaint Overview
Complaint ID: 8715056
Company: Moneylion INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Delaware
ZIP Code: 19805
Date Received: 2024-04-06T12:00:00-05:00
Date Sent to Company: 2024-04-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have two separate fraudulent transactions that were obtained through my money lion account. Which is connected to my XXXX XXXX XXXX XXXX XXXX. I received a text from money lion stating my account was locked. Once I clicked the link, I than received debit card alerts for {$480.00} and another for {$770.00}. I didn't authorize either transaction. And both are pending through my credit union interfering with my rent payment that I submitted through billpay. It also shows that the card uses ended with XXXX. Money lion gave me a ticket number of XXXX. But did not provide any further information of a timeline or the exact process to return my money.
Frequently Asked Questions
What is Complaint #8715056 about?
Complaint #8715056 was filed against Moneylion INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-04-06T12:00:00-05:00.
How did Moneylion INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Moneylion INC.?
Yes, visit the Moneylion INC. company profile at readthecomplaint.com/company/moneylion-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.