Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8710390
Complaint Overview
Complaint ID: 8710390
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: California
ZIP Code: 91331
Date Received: 2024-04-05T12:00:00-05:00
Date Sent to Company: 2024-04-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Your Name : Your Address : Email : Date : XX/XX/2024 Experian RentBureau Subject : Complaint Regarding Inaccurate Credit Reporting and Resulting Apartment Rental Denial Dear XXXX I am writing to file a complaint against a company that provides credit screening services to landlords. I am a resident of California and recently applied to rent an apartment in XXXX XXXX. Unfortunately, my application was rejected due to inaccurate information on my Rental History report. This erroneous information in my rental history is causing Homelessness, Emotional distress and financial lost. The Problem : A previous landlord reported erroneous information to Experian RentBureau, a consumer History of Tenant reporting agency. Experian RentBureau uses data from Experian, and based on this inaccurate information, they provided a negative report to my potential new landlord. This resulted in the rejection of my application, causing me significant financial hardship and emotional distress. My Actions : I have disputed the inaccurate information with Experian RentBureau I have provided Experian RentBureau with documentation proving the disputed information is incorrect, including : Proof of payment for the amount in question. Accurate Statement From previous Landlord Stating the balance has been fully paid The Impact : Due to the delay and inaccurate report, I am currently homeless. I have resorted to temporary accommodation in hotels or even my office because of the denied application. Since many landlords rely on Experian RentBureau for credit screening, future applications might be denied based on this inaccurate data. My Request : I kindly request XXXX to intervene on my behalf and expedite a resolution with XXXX. I urge them to : Ask Experian RentBureau to remove the inaccurate information in my report. Update my report by deleting the incorrect information as soon as possible. Send me a Copy of my corrected Your Name : XXXX XXXX Your Address : XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX Email : XXXX Date : XX/XX/2024 Experian RentBureau Subject : Complaint Regarding Inaccurate Credit Reporting and Resulting Apartment Rental Denial Dear XXXX I am writing to file a complaint against a company that provides credit screening services to landlords. I am a resident of California and recently applied to rent an apartment in XXXX XXXX. Unfortunately, my application was rejected due to inaccurate information on my Rental History report. This erroneous information in my rental history is causing Homelessness, Emotional distress and financial lost. The Problem : A previous landlord reported erroneous information to Experian RentBureau, a consumer History of Tenant reporting agency. Experian RentBureau uses data from Experian, and based on this inaccurate information, they provided a negative report to my potential new landlord. This resulted in the rejection of my application, causing me significant financial hardship and emotional distress. My Actions : I have disputed the inaccurate information with Experian RentBureau I have provided Experian RentBureau with documentation proving the disputed information is incorrect, including : Proof of payment for the amount in question. Accurate Statement From previous Landlord Stating the balance has been fully paid The Impact : Due to the delay and inaccurate report, I am currently homeless. I have resorted to temporary accommodation in hotels or even my office because of the denied application. Since many landlords rely on Experian RentBureau for credit screening, future applications might be denied based on this inaccurate data. My Request : I kindly request XXXX to intervene on my behalf and expedite a resolution with XXXX. I urge them to : Ask Experian RentBureau to remove the inaccurate information in my report. Update my report by deleting the incorrect information as soon as possible. Send me a Copy of my corrected RentBureau report Thank you for your time and assistance in resolving this matter. I look forward to your prompt response. Sincerely, XXXX XXXX Please see attached Documents report Thank you for your time and assistance in resolving this matter. I look forward to your prompt response. Sincerely,
Frequently Asked Questions
What is Complaint #8710390 about?
Complaint #8710390 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-04-05T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.