Credit card -- Problem with a company's investigation into an existing problem -- Complaint #8709811
Complaint Overview
Complaint ID: 8709811
Company: Equifax, INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Illinois
ZIP Code: 604XX
Date Received: 2024-04-05T12:00:00-05:00
Date Sent to Company: 2024-04-05T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Throughout my use of this account, I've maintained a track record of timely payments, never allowing them to lapse. I'm perplexed by the existence of late payment remarks on my accounts. Referencing 15 USC 1666b - Billing Error, corrections are warranted.
Frequently Asked Questions
What is Complaint #8709811 about?
Complaint #8709811 was filed against Equifax, INC. regarding Credit card specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-04-05T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.