Money transfer, virtual currency, or money service -- Other service problem -- Complaint #8702293
Complaint Overview
Complaint ID: 8702293
Company: Foris Dax, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other service problem
State: New Mexico
ZIP Code: 870XX
Date Received: 2024-04-03T12:00:00-05:00
Date Sent to Company: 2024-04-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have requested access to my crypto.com account since XX/XX/2024, due to new verification phone number. All the verification methods they offer don't work. They continue to send apology emails and ask for verification data. This verification information has been provided multiple times, including copy of my driver license.
Frequently Asked Questions
What is Complaint #8702293 about?
Complaint #8702293 was filed against Foris Dax, INC. regarding Money transfer, virtual currency, or money service specifically about Other service problem. It was received by the CFPB on 2024-04-03T12:00:00-05:00.
How did Foris Dax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Foris Dax, INC.?
Yes, visit the Foris Dax, INC. company profile at readthecomplaint.com/company/foris-dax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.