Student loan -- Incorrect information on your report -- Complaint #8701542
Complaint Overview
Complaint ID: 8701542
Company: Nelnet, INC.
Product: Student loan
Sub-Product: Private student loan
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Arizona
ZIP Code: 85716
Date Received: 2024-04-03T12:00:00-05:00
Date Sent to Company: 2024-04-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am XXXX and have been XXXX for the XXXX XXXX XXXX. Although, I am taking XXXX XXXX courses, instead of the traditional XXXX XXXX courses. Any time I take XXXX XXXX courses it creates a loop that effects me and my cosigners credit score drastically. The Clearing House letter is not received until XXXX XXXX XXXX XXXX XXXX XXXX. For the first XXXX XXXX of the XXXX, it does not show I am enrolled which causes my loans to be taken out of default for " not '' being a XXXX XXXX XXXX. Even though I am, my classes just begin later in the XXXX. It is the same amount of credits and full course just condensed to a shorter period of time. This falling out of deferment period greatly effects my credit score as well as the cosigner on my XXXX loans. There doesn't seem to be a root fix for this issue currently since it's " just how the system works, '' I was told. For now, I can file for correction here, once I have my Clearing House letter, I was also told. So I spent time writing this out more thoroughly since I may have to do this very thing again in the future when I take XXXX XXXX courses. Please see the letter from the Clearing House I had to special request to get before my XXXX started. A letter that they may not be able to get to me any earlier in the furture. I have attached this document to remedy my credit score and put it back in good standing. I have XXXX loans that should show as in deferment with no missed or late payments via the start of this XXXX XXXX. There are XXXX under XXXX XXXX XXXX and XXXX for XXXX XXXX XXXX XXXX XXXX ACCT # : XXXX XXXX XXXX XXXX ACCT # : XXXX XXXX XXXX ACCT # : XXXX Please make sure this information is updated and reflected on the cosigners credit report as well, that is also associated on these accounts. Thank you and have a great day!
Frequently Asked Questions
What is Complaint #8701542 about?
Complaint #8701542 was filed against Nelnet, INC. regarding Student loan specifically about Incorrect information on your report. It was received by the CFPB on 2024-04-03T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.