Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8682229
Complaint Overview
Complaint ID: 8682229
Company: American Honda Finance CORP
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: New York
ZIP Code: 11203
Date Received: 2024-04-02T12:00:00-05:00
Date Sent to Company: 2024-04-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was marked 60 days late for American Honda account # XXXX for the month of XX/XX/23 and XX/XX/23 respectively. I believe this was done in error and I am requesting the correction of the negative reporting on my credit. The car lease was initiated on XX/XX/23 and the initial monthly payment was paid at signing. However, the billing statements for XX/XX/23 and XX/XX/23 were sent to an erroneous address that I am NOT affiliated with whatsoever. I didnt receive them, and was not informed that the payments were due until I reached out to XXXX and inquired as to why I am not getting statements. I am not sure where this address came from and why the statements were sent to that address. As per my conversation with XXXX reps, the statements XXXX sent to XXXX XXXX XXXX, XXXX XXXXXXXX XXXX XXXX an address I am not affiliated with. They said that the dealership put this address on the application, but the dealership denies putting this address, and they stated that they included the address listed on my driver license. The billing statement should have been sent to my home address, the address specified on my driver license, XXXX XXXX XXXX, XXXX XXXX XXXXXXXX. Please note the attached driver license which clearly specifies my address as being the one listed above. The aforementioned late reporting occurred due to an error, and hence I am requesting the immediate correction of the negative reporting on my credit report as it is inversely affecting my credit profile. I didn't provide the incorrect address, and if the statements were sent to the correct address, the monthly fees would be paid on time!
Frequently Asked Questions
What is Complaint #8682229 about?
Complaint #8682229 was filed against American Honda Finance CORP regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-04-02T12:00:00-05:00.
How did American Honda Finance CORP respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against American Honda Finance CORP?
Yes, visit the American Honda Finance CORP company profile at readthecomplaint.com/company/american-honda-finance-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.