Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8673726

Complaint Overview

Complaint ID: 8673726

Company: Bread Financial Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Illinois

ZIP Code: 62526

Date Received: 2024-04-01T12:00:00-05:00

Date Sent to Company: 2024-04-01T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I sent comenity bank a letter stating that they are reporting 2 late payments onto my report which are incorrect and i even tried to send them a goodwill letter.. They sent me a stall letter and i don't appreciate that because i been a member for 2 plus years and i thought they would treat there customers a little bit better than what they do but i get NOT!!!!!!! I'm very upset.

Frequently Asked Questions

What is Complaint #8673726 about?

Complaint #8673726 was filed against Bread Financial Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-04-01T12:00:00-05:00.

How did Bread Financial Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Bread Financial Holdings, INC.?

Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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