Checking or savings account -- Managing an account -- Complaint #8665157
Complaint Overview
Complaint ID: 8665157
Company: Sofi Technologies, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem accessing account
State: Missouri
ZIP Code: 64012
Date Received: 2024-03-31T12:00:00-05:00
Date Sent to Company: 2024-03-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hi there, sofi closed my account which I when with them on my email ( XXXX ) well I guess by now a lot people must have filed complaints about sofi, sofi closed my account for over 2 months and not saying anything, the account is frozen with my money in it and when I called sofi they asked me to verify myself through a link which I did and till now nothing has happened still, I want access to my money please I need bills paid and its becoming XXXX wirh sofi
Frequently Asked Questions
What is Complaint #8665157 about?
Complaint #8665157 was filed against Sofi Technologies, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-03-31T12:00:00-05:00.
How did Sofi Technologies, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Sofi Technologies, INC.?
Yes, visit the Sofi Technologies, INC. company profile at readthecomplaint.com/company/sofi-technologies-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.