Credit card -- Advertising and marketing, including promotional offers -- Complaint #8662447

Complaint Overview

Complaint ID: 8662447

Company: First National Bank Of Omaha

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Advertising and marketing, including promotional offers

Sub-Issue: Didn't receive advertised or promotional terms

State: Ohio

ZIP Code: 440XX

Date Received: 2024-03-30T12:00:00-05:00

Date Sent to Company: 2024-03-30T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I received a solicitation from XXXXXXXX XXXX Master card if you open and spend {$1500.00} within the first three months you will receive XXXX points and XXXX tier credits, they only gave me XXXX and said that was all I was entitled to.

Frequently Asked Questions

What is Complaint #8662447 about?

Complaint #8662447 was filed against First National Bank Of Omaha regarding Credit card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2024-03-30T12:00:00-05:00.

How did First National Bank Of Omaha respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against First National Bank Of Omaha?

Yes, visit the First National Bank Of Omaha company profile at readthecomplaint.com/company/first-national-bank-of-omaha to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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