Debt collection -- Attempts to collect debt not owed -- Complaint #8662396
Complaint Overview
Complaint ID: 8662396
Company: Monarch Recovery Holdings, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Massachusetts
ZIP Code: 02302
Date Received: 2024-03-30T12:00:00-05:00
Date Sent to Company: 2024-03-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
A company called Allied Account Services , INC, located at XXXX XXXX XXXX, XXXX, NY XXXX. Report to XXXX and XXXX some collection charge from XXXX XXXX XXXX. I filed a dispute with the credit bureau because I have no idea who this collection agency is. They sent me a report showing me owing XXXX XXXX for dates I never lived at the property they listed. I bought a house and closed on my house XX/XX/2022, and moved in XX/XX/2022. I called the utility company and asked them to transfer the electricity to my new home which they did. I don't know why they didn't disconnect the other service. I called Allied Account Services Inc. several times at the following number no one ever answers the phone, in fact there are no greetings letting the consumer know that they are calling the correct company, just a recorder saying, " leave a message. '' Very unprofessional.
Frequently Asked Questions
What is Complaint #8662396 about?
Complaint #8662396 was filed against Monarch Recovery Holdings, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-03-30T12:00:00-05:00.
How did Monarch Recovery Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Monarch Recovery Holdings, INC.?
Yes, visit the Monarch Recovery Holdings, INC. company profile at readthecomplaint.com/company/monarch-recovery-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.