Money transfer, virtual currency, or money service -- Confusing or missing disclosures -- Complaint #8662258

Complaint Overview

Complaint ID: 8662258

Company: Wells Fargo & Company

Product: Money transfer, virtual currency, or money service

Sub-Product: Domestic (US) money transfer

Issue: Confusing or missing disclosures

State: New York

ZIP Code: 105XX

Date Received: 2024-03-30T12:00:00-05:00

Date Sent to Company: 2024-03-30T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Deposited a check into my WELLS FARGO mobile banking on XX/XX/year> and they are holding 92.5 % ( thousands of dollars ) of the funds until XX/XX/year>. WF says they havent received the funds or it hasnt cleared or something. I dont understand how my funds can be withheld for this long. Its ridiculous. These funds were deposited because I need to pay bills on the XXXX of XXXX

Frequently Asked Questions

What is Complaint #8662258 about?

Complaint #8662258 was filed against Wells Fargo & Company regarding Money transfer, virtual currency, or money service specifically about Confusing or missing disclosures. It was received by the CFPB on 2024-03-30T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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