Prepaid card -- Problem with a purchase or transfer -- Complaint #8651374
Complaint Overview
Complaint ID: 8651374
Company: Incomm Holdings INC.
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem with a purchase or transfer
Sub-Issue: Charged for a purchase or transfer you did not make with the card
State: Pennsylvania
ZIP Code: 17543
Date Received: 2024-03-28T12:00:00-05:00
Date Sent to Company: 2024-03-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I opened a dispute for an unauthorized charge around XX/XX/year>. I was then asked in XX/XX/year> to send documents confirming I purchase it and my identity. Things still show processing after another phone call today about it. They keep says 45-90 but we are way over that now.
Frequently Asked Questions
What is Complaint #8651374 about?
Complaint #8651374 was filed against Incomm Holdings INC. regarding Prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2024-03-28T12:00:00-05:00.
How did Incomm Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Incomm Holdings INC.?
Yes, visit the Incomm Holdings INC. company profile at readthecomplaint.com/company/incomm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.