Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8643591
Complaint Overview
Complaint ID: 8643591
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Utah
ZIP Code: 84094
Date Received: 2024-03-27T12:00:00-05:00
Date Sent to Company: 2024-03-27T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
The entire balance of XXXX was paid to XXXX and the account balance is {$0.00}. I have a copy of the account bill provided by XXXX. This information was related to Equifax via Online Dispute. However, Equifax failed to perform the necessary research, even when I indicated the account was paid, and insists the account is still a charge-off. If I paid the money owed, it can't be a charge-off. Therefore the status of the account must be updated to " Paid '' and the balance on the account must be updated ot " {$0.00} '' Equifax is not XXXX with CRA reporting laws and statutes. I have uploaded a copy of the XXXX 's account statement.
Frequently Asked Questions
What is Complaint #8643591 about?
Complaint #8643591 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-03-27T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.