Debt collection -- Written notification about debt -- Complaint #8636532
Complaint Overview
Complaint ID: 8636532
Company: Credit Acceptance Corporation
Product: Debt collection
Sub-Product: Auto debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: South Carolina
ZIP Code: 29445
Date Received: 2024-03-26T12:00:00-05:00
Date Sent to Company: 2024-04-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I did a voluntary repossession due to XXXX XXXXXXXX. I had less than XXXX left on vehicle but they sold vehicle in an auction and did not update the amount left for me to pay for vehicle and charged me the full amount at signing off on my account and it caused a charge off on my credit.
Frequently Asked Questions
What is Complaint #8636532 about?
Complaint #8636532 was filed against Credit Acceptance Corporation regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2024-03-26T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.