Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8622413
Complaint Overview
Complaint ID: 8622413
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Texas
ZIP Code: 78253
Date Received: 2024-03-24T12:00:00-05:00
Date Sent to Company: 2024-03-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I provided information supporting my dispute but it was not resolved : XXXX. On XX/XX/XXXX, I moved into the apartment XXXX XXXX. At that time the name of the apartment was XXXX XXXX XXXX The apartment changed the name to XXXX XXXX XXXX XXXX sometimes between XX/XX/XXXX and XX/XX/XXXX. XXXX. At the time of move in, I paid {$150.00} with cashier check as required by the apartment- as shown by " Lease_ContractXXXX XXXX XXXX I moved out on XX/XX/XXXX. " XXXX '' showed that I have always paid rent and other bills ahead of due date. XXXX. " Final Account Statement XXXX '' showed the final bill which I disputed with the XXXXXXXX XXXX XXXX XXXX ; but did not get any reply from them. These are the items from the bill that is dispute : XX/XX/XXXX Water Charge XX/XX/XXXX to XX/XX/XXXX Utilities XX/XX/XXXX to XX/XX/XXXX XXXX XX/XX/XXXX Stormwater Admin XX/XX/XXXX to XX/XX/XXXX Utilities XX/XX/XXXX to XX/XX/XXXX XXXX XX/XX/XXXX Sewer Charge XX/XX/XXXX to XX/XX/XXXX Utilities XX/XX/XXXX to XX/XX/XXXX XXXX XX/XX/XXXX Stormwater Charge XX/XX/XXXX to XX/XX/XXXX Utilities XX/XX/XXXX to XX/XX/XXXX XXXX XX/XX/XXXX Cleaning Charges/ Fees regular housekeeping XXXX XX/XX/XXXX Water / Sewer FINAL WATER BILL ( XXXX ) XXXX CONCLUSION : They should be refund some of the {$150.00} that I have deposited back in XX/XX/XXXX. Regards, XXXX XXXX
Frequently Asked Questions
What is Complaint #8622413 about?
Complaint #8622413 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-03-24T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.