Payday loan, title loan, personal loan, or advance loan -- Confusing or missing disclosures -- Complaint #8620854

Complaint Overview

Complaint ID: 8620854

Company: Onemain Finance Corporation

Product: Payday loan, title loan, personal loan, or advance loan

Sub-Product: Other advances of future income

Issue: Confusing or missing disclosures

State: Michigan

ZIP Code: 48036

Date Received: 2024-03-23T12:00:00-05:00

Date Sent to Company: 2024-03-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Applied for one main loan in 2017 and was informed of option products that was not in their policies and procedures. In results came higher fees which cause the loan to default.

Frequently Asked Questions

What is Complaint #8620854 about?

Complaint #8620854 was filed against Onemain Finance Corporation regarding Payday loan, title loan, personal loan, or advance loan specifically about Confusing or missing disclosures. It was received by the CFPB on 2024-03-23T12:00:00-05:00.

How did Onemain Finance Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.

Can I see other complaints against Onemain Finance Corporation?

Yes, visit the Onemain Finance Corporation company profile at readthecomplaint.com/company/onemain-finance-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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