Student loan -- Struggling to repay your loan -- Complaint #8614780
Complaint Overview
Complaint ID: 8614780
Company: Navient Solutions, LLC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem with forgiveness, cancellation, or discharge
State: New York
ZIP Code: 120XX
Date Received: 2024-03-23T12:00:00-05:00
Date Sent to Company: 2024-03-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My XXXX loan is managed by Navient even though it is a XXXX loan. At the time I borrowed it this was the only option. I have taught for nearly 30 years and paid for at least XXXX. I should get the XXXX but my type of loan is not included. My loan should be forgiven. My husband 's small loan is consolidated so I could not transfer my loan to the XXXX XXXX department. It is XXXX hoop after another that will mean I pay nearly {$300.00} a month into my late XXXX 's. My loan should be forgiven. We will pay the remaining balance of my husband 's loan. Please help me find a solution.
Frequently Asked Questions
What is Complaint #8614780 about?
Complaint #8614780 was filed against Navient Solutions, LLC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2024-03-23T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.