Prepaid card -- Problem getting a card or closing an account -- Complaint #8612723
Complaint Overview
Complaint ID: 8612723
Company: Block, INC.
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble closing card
State: Ohio
ZIP Code: 45005
Date Received: 2024-03-23T12:00:00-05:00
Date Sent to Company: 2024-03-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Afterpay wont let me remove my banking information and close my account. I contacted them by email and nothing has happened. I would like to remove my banking information from them and I would like to close my account.
Frequently Asked Questions
What is Complaint #8612723 about?
Complaint #8612723 was filed against Block, INC. regarding Prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2024-03-23T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.