Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8609420
Complaint Overview
Complaint ID: 8609420
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results
State: Illinois
ZIP Code: 60653
Date Received: 2024-03-22T12:00:00-05:00
Date Sent to Company: 2024-03-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My name is XXXX XXXX and I'm contacting you to convey my frustration over the lack of action taken after reporting my identity theft for the third time. Despite my repeated efforts, neither the credit bureau nor the involved companies have responded to my disputes. This situation leaves me feeling like my consumer rights are being disregarded. As the victim, I'm left without the necessary assistance or response from the entities overseeing credit reporting. If immediate action isn't taken, I'll be forced to take legal steps.
Frequently Asked Questions
What is Complaint #8609420 about?
Complaint #8609420 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-03-22T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.