Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #8608920

Complaint Overview

Complaint ID: 8608920

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Unable to get your credit report or credit score

Sub-Issue: Other problem getting your report or credit score

State: Georgia

ZIP Code: 30213

Date Received: 2024-03-22T12:00:00-05:00

Date Sent to Company: 2024-03-22T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I have called and submitted several requests to see my credit report on their website. The representatives have said that they were escalating my issue, but no supervisor has called me back after months. They acknowledged seeing my prior calls and have been surprised I have not been contacted in all this time.

Frequently Asked Questions

What is Complaint #8608920 about?

Complaint #8608920 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2024-03-22T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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