Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8592451

Complaint Overview

Complaint ID: 8592451

Company: Lexisnexis

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Illinois

ZIP Code: 60827

Date Received: 2024-03-20T12:00:00-05:00

Date Sent to Company: 2024-03-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XX/XX/year>, I disputed a Bankruptcy that was on my consumer report with Lexis Nexus, on XX/XX/year> they responded and informed me that they VERIFIED the account with XXXX I contacted XXXX on XX/XX/year> and spoke with a XXXX, she informed me that XXXX does not report any information to Lexis Nexus, so Lexis Nexus LIED in their response to me. I also asked XXXX XXXX to verify and validate this information and provide me with copies of any documentation associated with this account granting them the authorization to report this information which is bearing my signature, and they did not grant my request or provide me with any documentation bearing my signature. I am now coming to you to rectify the problem that I am having with Lexis Nexus and them violating 15 U.S.C. 1681a ( 4 ) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy.

Frequently Asked Questions

What is Complaint #8592451 about?

Complaint #8592451 was filed against Lexisnexis regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-03-20T12:00:00-05:00.

How did Lexisnexis respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Lexisnexis?

Yes, visit the Lexisnexis company profile at readthecomplaint.com/company/lexisnexis to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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