Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8591944
Complaint Overview
Complaint ID: 8591944
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone
State: North Carolina
ZIP Code: 28105
Date Received: 2024-03-20T12:00:00-05:00
Date Sent to Company: 2024-03-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
today i logged into my credit file to see Experian has reported and updated my profile with inaccurate information in my credit file Experian has reported XX/XX/2023 and XX/XX/2023 as 30 days late when they were paid on time. in my Experian credit profile it states XX/XX/2023 was 30 days late and XXXX XXXXXXXX 30 days late. Both months cant be 30 days late, the account and both month was paid on time never late and closed.
Frequently Asked Questions
What is Complaint #8591944 about?
Complaint #8591944 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-03-20T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.