Debt collection -- Communication tactics -- Complaint #8591773
Complaint Overview
Complaint ID: 8591773
Company: Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis
Product: Debt collection
Sub-Product: Rental debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: New Mexico
ZIP Code: 87105
Date Received: 2024-03-20T12:00:00-05:00
Date Sent to Company: 2024-03-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
They have called me day in and day out about the Collection and Ive tried to set up some type of payment but they didnt wan na work with me I called asking for some proof showing that after I make a payment that I can get a paper showing that I started the payment they said they cant give me anything till debt is paid in full
Frequently Asked Questions
What is Complaint #8591773 about?
Complaint #8591773 was filed against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-03-20T12:00:00-05:00.
How did Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis?
Yes, visit the Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis company profile at readthecomplaint.com/company/rowland-avenue-management-inc-a-ka-columbia-debt-recovery-llc-d-b-a-genesis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.