Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #8463338
Complaint Overview
Complaint ID: 8463338
Company: Pentagon Federal Credit Union
Product: Checking or savings account
Sub-Product: Savings account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Money was taken from your account on the wrong day or for the wrong amount
State: Puerto Rico
ZIP Code: 00959
Date Received: 2024-03-02T12:00:00-05:00
Date Sent to Company: 2024-03-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
I ask the Penn Fed to add and externo account for deposit and withdraw. thay needed to deposit Micro deposit to reconize the account. At whitch time they did. they deposit XXXX cents and XXXX cents and one withdraw of XXXX cents on XXXX. I confirm what I received and the account was open ok. But on XXXXthe withdraw XXXX I told them that they have withdrawen XXXX over and the sede It would be return. til today XXXX the over withdraw amount has not been return to my outside account. My outside account las XXXX diget XXXX XXXXXXXX XXXX XXXX XXXX account XXXX diget XXXX with Peen Fed
Frequently Asked Questions
What is Complaint #8463338 about?
Complaint #8463338 was filed against Pentagon Federal Credit Union regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-03-02T12:00:00-05:00.
How did Pentagon Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Pentagon Federal Credit Union?
Yes, visit the Pentagon Federal Credit Union company profile at readthecomplaint.com/company/pentagon-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.