Prepaid card -- Trouble using the card -- Complaint #8463151
Complaint Overview
Complaint ID: 8463151
Company: Incomm Holdings INC.
Product: Prepaid card
Sub-Product: Gift card
Issue: Trouble using the card
Sub-Issue: Trouble using the card to spend money in a store or online
State: Florida
ZIP Code: 33161
Date Received: 2024-03-02T12:00:00-05:00
Date Sent to Company: 2024-03-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Got a {$20.00} gift card sponsored by XXXX XXXX for XXXX. Went to XXXX 's and tried to use it. It was denied. Called the number on the card. Was disconnected XXXX and the XXXX time on hold XXXX minutes while representative tried to get the card to work or approved by someone. First was told to try another XXXX 's, then another store all together. After close to XXXX minutes, gave up. XXXX # XXXX XXXX XXXX XXXX through XX/XX/year>
Frequently Asked Questions
What is Complaint #8463151 about?
Complaint #8463151 was filed against Incomm Holdings INC. regarding Prepaid card specifically about Trouble using the card. It was received by the CFPB on 2024-03-02T12:00:00-05:00.
How did Incomm Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Incomm Holdings INC.?
Yes, visit the Incomm Holdings INC. company profile at readthecomplaint.com/company/incomm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.