Checking or savings account -- Managing an account -- Complaint #8462989

Complaint Overview

Complaint ID: 8462989

Company: Fifth Third Financial Corporation

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem using a debit or ATM card

State: Ohio

ZIP Code: 43147

Date Received: 2024-03-02T12:00:00-05:00

Date Sent to Company: 2024-03-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I accidentally sent money to the wrong person using my fifth third debit card through XXXX when I tried to dispute the transaction they said as of today XXXX denied and I asked what about the temporary credit that the guy I filled my dispute with over the phone he said if they don't approve it I will still get a temporary credit but I didn't not.

Frequently Asked Questions

What is Complaint #8462989 about?

Complaint #8462989 was filed against Fifth Third Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-03-02T12:00:00-05:00.

How did Fifth Third Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Fifth Third Financial Corporation?

Yes, visit the Fifth Third Financial Corporation company profile at readthecomplaint.com/company/fifth-third-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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