Debt collection -- Threatened to contact someone or share information improperly -- Complaint #8459824

Complaint Overview

Complaint ID: 8459824

Company: Experian Information Solutions INC.

Product: Debt collection

Sub-Product: I do not know

Issue: Threatened to contact someone or share information improperly

Sub-Issue: Talked to a third-party about your debt

State: South Carolina

ZIP Code: 290XX

Date Received: 2024-03-01T12:00:00-05:00

Date Sent to Company: 2024-03-01T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am writing to dispute the following information that appears on my Experian report from XX/XX/XXXX : XXXX XXXX Installment account with account opened on XX/XX/XXXX and a balance of {$24000.00}. I previously disputed this account stating : " I don't remember ever being late with a payment on this account. Please provide statements and records of all payments made and missed since I opened this account. ". I don't agree with the results of your investigation. You have failed to provide me with this information via mail Please mail me the proof of your investigation and proof of the negative payment status for this account, or delete the negative information and this account. XXXX XXXX Revolving account with account opened on XX/XX/XXXX and a balance of {$140.00}. I previously disputed this account stating : " I don't remember ever being late with a payment on this account. Please provide statements and records of all payments made and missed since I opened this account. ". I don't agree with the results of your investigation. Please mail me the proof of your investigation and proof of the negative payment status for this account, or delete the negative information in this account. Collection account from XXXX with account and a balance of {$4300.00}. The original creditor is XXXX XXXX XXXX I previously disputed this account stating : " I never had a contract with this debt collector for any debt. Please provide proof from the original creditor that this debt collector owns this debt and has the legal authority to collect it or delete this account. ". I don't agree with the results of your investigation. Please mail me the proof of your investigation and proof that this debt collector has a legal right to collect, or delete this account. Please reinvestigate these matters and delete or correct the disputed information as soon as possible. Thank you for your assistance. I personally signed and sent this letter.

Frequently Asked Questions

What is Complaint #8459824 about?

Complaint #8459824 was filed against Experian Information Solutions INC. regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2024-03-01T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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