Payday loan, title loan, personal loan, or advance loan -- Problem when making payments -- Complaint #8451406

Complaint Overview

Complaint ID: 8451406

Company: Healthcare Finance Direct LLC.

Product: Payday loan, title loan, personal loan, or advance loan

Sub-Product: Installment loan

Issue: Problem when making payments

State: Maryland

ZIP Code: 21202

Date Received: 2024-02-29T12:00:00-05:00

Date Sent to Company: 2024-03-01T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

This loan was established in XX/XX/2023 ( approximately XX/XX/2023 ) for XXXX treatment via XXXX XXXX XXXX. The loan was marketed as a XXXX XXXX XXXX XXXX payment plan and is managed by Healthcare Finance Direct. XXXX XXXX XXXX has materially breached our contract for XXXX services. Recently, XXXX XXXX XXXX filed for bankruptcy protection. According to my former XXXX XXXX XXXX treating provider, XXXX XXXX XXXX is no longer a legal entity. All global operations have been shut down. In addition, XXXX treatment is no longer available. What's more, I have been advised by my former treating provider to cease any current treatment under the XXXX XXXX XXXX plan and seek treatment with a local provider. As stated above, this a material contract breach. As such, Healthcare Finance Direct is not entitled to collect any further payments on behalf of XXXX XXXX XXXX. If Healthcare Finance DirecXXXX continues collection efforts, I will file an additional complaint with the Consumer Protection Division of the Maryland Attorney Generals Office and/or file suit in state court to obtain injunctive relief to stop any further collections and damages. I am attaching emails from my former XXXX XXXX XXXX treating provider as well as notices from XXXX XXXX XXXX and Healthcare Finance Direct.

Frequently Asked Questions

What is Complaint #8451406 about?

Complaint #8451406 was filed against Healthcare Finance Direct LLC. regarding Payday loan, title loan, personal loan, or advance loan specifically about Problem when making payments. It was received by the CFPB on 2024-02-29T12:00:00-05:00.

How did Healthcare Finance Direct LLC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.

Can I see other complaints against Healthcare Finance Direct LLC.?

Yes, visit the Healthcare Finance Direct LLC. company profile at readthecomplaint.com/company/healthcare-finance-direct-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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