Mortgage -- Struggling to pay mortgage -- Complaint #8443630
Complaint Overview
Complaint ID: 8443630
Company: Freedom Mortgage Company
Product: Mortgage
Sub-Product: USDA mortgage
Issue: Struggling to pay mortgage
Sub-Issue: Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
State: Florida
ZIP Code: 346XX
Date Received: 2024-02-28T12:00:00-05:00
Date Sent to Company: 2024-02-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Freedom mortgage is actively trying to con a XXXX person out of their home based on its market value and current equity Have reached out to local news regarding the entire situation We applied for forbearance 6 months ago or more due to hurricane idalia damages home has been and still is not livable they never got us approved no explanation not even a hey you weren't approved communication several managers have been contacted saying oh we'll get it fixed but they never have now i'm getting default letters for a home i've spent the last 6 months investing over $ XXXX in personal funds in repairs and can't live in the home.
Frequently Asked Questions
What is Complaint #8443630 about?
Complaint #8443630 was filed against Freedom Mortgage Company regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2024-02-28T12:00:00-05:00.
How did Freedom Mortgage Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Freedom Mortgage Company?
Yes, visit the Freedom Mortgage Company company profile at readthecomplaint.com/company/freedom-mortgage-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.