Prepaid card -- Problem getting a card or closing an account -- Complaint #8443578
Complaint Overview
Complaint ID: 8443578
Company: Incomm Holdings INC.
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble getting a working replacement card
State: Indiana
ZIP Code: 46307
Date Received: 2024-02-28T12:00:00-05:00
Date Sent to Company: 2024-02-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Vanilla Gift Card Dispute Case XXXX - Unauthorized Transaction {$500.00} The dispute case was created on XX/XX/2023 and the request was to resend the gift card. I never received the card irrespective of numerous calls to the customer care. The customer care person has no clue on the status of the case for the delay.
Frequently Asked Questions
What is Complaint #8443578 about?
Complaint #8443578 was filed against Incomm Holdings INC. regarding Prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2024-02-28T12:00:00-05:00.
How did Incomm Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Incomm Holdings INC.?
Yes, visit the Incomm Holdings INC. company profile at readthecomplaint.com/company/incomm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.