Vehicle loan or lease -- Managing the loan or lease -- Complaint #8443375
Complaint Overview
Complaint ID: 8443375
Company: Credit Acceptance Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Problem with the interest rate
State: Mississippi
ZIP Code: 38654
Date Received: 2024-02-28T12:00:00-05:00
Date Sent to Company: 2024-02-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was doing research on Credit Acceptance and I saw where consumers were complaining about hidden fees and charges on their auto loan. I do own a vehicle and it is currently financed through the stated company. I understand they help people with bad credit but the fees and interest rate are astronomical. Im currently on XXXX XXXX XXXXXXXX due to an XXXX and they have worked with me from time to time. In XXXX my vehicle was repossessed and I was able to get it back but Im still paying that horrible XXXX interest rate and nothing towards the principle. This company is a total ripoff and I read where they have XXXX of lawsuits against them for all the hidden fees, late charges and whatever else theyve done. I too am filing a complaint against this company for the same reasons. I possibly maybe consulting with a lawyer as well.
Frequently Asked Questions
What is Complaint #8443375 about?
Complaint #8443375 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2024-02-28T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.