Checking or savings account -- Managing an account -- Complaint #8426869

Complaint Overview

Complaint ID: 8426869

Company: Chime Financial INC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem using a debit or ATM card

State: Florida

ZIP Code: 335XX

Date Received: 2024-02-26T12:00:00-05:00

Date Sent to Company: 2024-02-26T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Well I was trying to save money in my chime account but I was switching from XXXX to XXXX so I didn't have access to my account online and I finally got my XXXX got it set up you got to plugged in and it says that there is a bunch of transactions from XXXX XXXX. I don't have a XXXX XXXX I not allowed to have one I didn't make any of the transactions at all and I tried disputing the charges and they said that that the charges were not of error and they closed the disputes no questions asked may I mention that the transactions were definitely not small charges at all

Frequently Asked Questions

What is Complaint #8426869 about?

Complaint #8426869 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-02-26T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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