Debt collection -- Attempts to collect debt not owed -- Complaint #8426800

Complaint Overview

Complaint ID: 8426800

Company: Experian Information Solutions INC.

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: Illinois

ZIP Code: 604XX

Date Received: 2024-02-26T12:00:00-05:00

Date Sent to Company: 2024-02-26T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have never opened an account with XXXX XXXX XXXX of XXXX, nor have I authorized any such transaction or account in my name. Therefore, I believe this account is fraudulent and may be the result of identity theft. I request a thorough investigation into this matter. Please review the account in question, verify its legitimacy, and remove it from my credit report if it can not be verified as a legitimate debt incurred by me. I also request that you provide me with the documentation that the creditor has on file for this account, as I have the right to see this information under the Fair Credit Reporting Act. For your reference, I have enclosed copies of my identification ( including my driver 's license and social security card ) to verify my identity. I am also willing to provide a police report or any additional documentation if required to support my claim of fraud. Please understand that this fraudulent account is affecting my credit score negatively and may impact my ability to obtain credit in the future. Therefore, I kindly request prompt attention to this matter. According to the Fair Credit Reporting Act, you are required to resolve disputes within 30 days of receipt of this letter. Thank you for your immediate attention to this serious matter. I look forward to your prompt response confirming the removal of this fraudulent account from my credit report. Please send all correspondence to the address listed above.

Frequently Asked Questions

What is Complaint #8426800 about?

Complaint #8426800 was filed against Experian Information Solutions INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-02-26T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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