Checking or savings account -- Managing an account -- Complaint #8426717
Complaint Overview
Complaint ID: 8426717
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Banking errors
State: Florida
ZIP Code: 33543
Date Received: 2024-02-26T12:00:00-05:00
Date Sent to Company: 2024-02-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I opened a business account in XXXX. Wells Fargo closed my account because of their internal error. They did not do the proper paperwork and corporate office closed the account. The local branch received at least 8 notifications that there was something wrong and never reached out to us to fix it. They closed the account and supposedly sent a check out for XXXX XXXXXXXX on the XXXX. I still have not received this check. I have tried multiple times to get them to fix this and it still is not done. They are holding up the process of this building by not having the funds in my account to run my business. The local branch refuses to escalate the complaint. I have been lied to multiple times about fixing this problem.
Frequently Asked Questions
What is Complaint #8426717 about?
Complaint #8426717 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-02-26T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.