Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #8418363

Complaint Overview

Complaint ID: 8418363

Company: Barclays Bank Delaware

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Sub-Issue: Credit inquiries on your report that you don't recognize

State: Illinois

ZIP Code: 60102

Date Received: 2024-02-25T12:00:00-05:00

Date Sent to Company: 2024-02-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XXXX, I received a credit alert about a hard inquiry from Barclay 's Bank. I immediately froze my credit through XXXX as they were the ones reporting the inquiry. On XXXX I called Barclay 's Bank and they said they do not see an application on their end and I should call XXXX. I immediately called XXXX and they saw an application submitted on XXXX. I have not applied for any credit. They gave me an old address that was used on the application and a phone number that I do not recognize. They told me to fill out the FTC.Gov forms to fix this and remove the fraudulent inquiry.

Frequently Asked Questions

What is Complaint #8418363 about?

Complaint #8418363 was filed against Barclays Bank Delaware regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-02-25T12:00:00-05:00.

How did Barclays Bank Delaware respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Barclays Bank Delaware?

Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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