Credit card -- Fees or interest -- Complaint #8417941
Complaint Overview
Complaint ID: 8417941
Company: TD Bank US Holding Company
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Unexpected increase in interest rate
State: Florida
ZIP Code: XXXXX
Date Received: 2024-02-25T12:00:00-05:00
Date Sent to Company: 2024-02-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
COMPLAINANT XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Florida XXXX XX/XX/XXXX Re : Disputed Increased Interest Rate RESPONDENTS TD Bank XXXX XXXX. ( issuer ) XXXX XXXX XXXX XXXX ( license ) ) Nordstrom ( retail ) Customer Service ( third party ) I am a XXXX widow and have been a credit card holder of the above Respondents credit card since XXXX. After a careful review of my credit card statements from 1999 to present by a business professional, I am disputing {$18000.00} in unauthorized, predatory, deceptive, abusive, phony, manipulative, negligent and exploiting the elderlys credit card interest rate by unconscionably increasing the interest rates fourfold, and without the 45 day notice, violating The Card Act and Florida Statute 825.101 & 825.103. All merchant transactions were paid for in full. The Respondents unauthorized and unconscionable increase in interest rates were nullified by violation of law. The card holder gives Respondents notice, that the card holder does not authorize and will dispute any late payment fees, payment penalties or interest increases on the disputed interest balance amount from this date forward. The card holder also gives notice, that the Respondents must hold and treat all disputes in abeyance until resolved by the parties. The card holder never made a late payment even though the interest rate was increased fourfold. This is taking advantage of the elderly that survives on a fixed income, XXXX XXXX XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #8417941 about?
Complaint #8417941 was filed against TD Bank US Holding Company regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2024-02-25T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.