Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8417828

Complaint Overview

Complaint ID: 8417828

Company: Conn'S, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Was not notified of investigation status or results

State: Nevada

ZIP Code: 89011

Date Received: 2024-02-25T12:00:00-05:00

Date Sent to Company: 2024-02-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

CONN APPLIANCES INC Account number XXXX Account type Secured Loan Responsibility Individual Date opened XX/XX/XXXX Status Open. {$980.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX XXXX {$3100.00} XXXX updated XX/XX/XXXX Never open account with Conns Furniture. Contacted fraud department sent docs over to fraud. Accounts never deleted. Did not open.

Frequently Asked Questions

What is Complaint #8417828 about?

Complaint #8417828 was filed against Conn'S, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-02-25T12:00:00-05:00.

How did Conn'S, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Conn'S, INC.?

Yes, visit the Conn'S, INC. company profile at readthecomplaint.com/company/conn-s-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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