Mortgage -- Trouble during payment process -- Complaint #8417800

Complaint Overview

Complaint ID: 8417800

Company: M&T Bank Corporation

Product: Mortgage

Sub-Product: Other type of mortgage

Issue: Trouble during payment process

Sub-Issue: Loan sold or transferred to another company

State: Texas

ZIP Code: 78212

Date Received: 2024-02-25T12:00:00-05:00

Date Sent to Company: 2024-02-29T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American, Servicemember

Consumer Narrative

When loan was bought out from previous lender there was no deferred principal. Now M & T Bank added a deferred principal loan in the amount of {$20000.00}. My statement from the last loaner had no deferred principal on my statement or my IRS 1098 form for the year XXXX or XXXX. Where they came up with this additional loan amount - I have no knowledge of.

Frequently Asked Questions

What is Complaint #8417800 about?

Complaint #8417800 was filed against M&T Bank Corporation regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2024-02-25T12:00:00-05:00.

How did M&T Bank Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against M&T Bank Corporation?

Yes, visit the M&T Bank Corporation company profile at readthecomplaint.com/company/m-t-bank-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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