Checking or savings account -- Managing an account -- Complaint #8415104
Complaint Overview
Complaint ID: 8415104
Company: Credit Karma, LLC
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Maryland
ZIP Code: 212XX
Date Received: 2024-02-24T12:00:00-05:00
Date Sent to Company: 2024-02-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Credit Karma deceptive practices- Credit Karma approved me for a refund advance but never deposited the money into my Credit Karma account. It appears Credit Karma does not ever intend to issue refund advances. Their only intensions are to get customers refunds. Credit Karma stated they never received my application, which is the reason why those advanced funds of {$1000.00} weren't deposited. Credit Karma charges high fees re : transfer funds into an outside debit card. When I tried to make purchases after my refund had been deposited, Credit Karma declined those charges. Credit Karma sends me an email stating a purchase of XXXX tried to go through. This is false. Credit Karma stated I tried to make a purchase for XXXX. This is false. I received an email stating my card has been locked. Credit Karma keeps locking my account. I did not lock my account, Credit Karma keeps locking it themselves.
Frequently Asked Questions
What is Complaint #8415104 about?
Complaint #8415104 was filed against Credit Karma, LLC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-02-24T12:00:00-05:00.
How did Credit Karma, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Credit Karma, LLC?
Yes, visit the Credit Karma, LLC company profile at readthecomplaint.com/company/credit-karma-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.