Student loan -- Struggling to repay your loan -- Complaint #8414335
Complaint Overview
Complaint ID: 8414335
Company: Nelnet, INC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem with forgiveness, cancellation, or discharge
State: Florida
ZIP Code: 33196
Date Received: 2024-02-24T12:00:00-05:00
Date Sent to Company: 2024-02-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was lied to from the beginning when enrolling in this school. I don't know if this is the right place to let you know all the things I was lied to about. For now I would like to let you know that I will never be able to get my XXXX. The XXXX I went to has closed. They would not even give me my transcripts until I paid them XXXX XXXXXXXX They promised me job placement which they never helped me XXXX XXXX XXXX XXXX. I sacrificed 2 years of my life, scared to death of failure because this school was extremely expensive, XXXX XXXX I could not find a job in my career. I had to do the best that I could freelancing and was forced to live with my parents. All these great promises this school told me were not true. Now I have an enormous outstanding balance, no work, no career, XXXX XXXX to show employers, not even transcripts to continue education because I can not find a job for what I went to school for. I am so saddened, feel hopeless, and left in the rain. I will never get XXXX XXXX that I worked so hard for. Yet I am forced to pay this enormous amount of money which has accrued a tremendous amount of interest already. This is why I am reaching out. I need help, I believe this should be illegal. I believe I did everything right with good intentions, yet I was suckered into this school 's empty promises.
Frequently Asked Questions
What is Complaint #8414335 about?
Complaint #8414335 was filed against Nelnet, INC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2024-02-24T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.