Mortgage -- Closing on a mortgage -- Complaint #8414331

Complaint Overview

Complaint ID: 8414331

Company: Loancare, LLC

Product: Mortgage

Sub-Product: VA mortgage

Issue: Closing on a mortgage

Sub-Issue: Changes in loan terms during or after closing

State: Georgia

ZIP Code: 30252

Date Received: 2024-02-24T12:00:00-05:00

Date Sent to Company: 2024-02-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

On XX/XX/XXXX, I received a correspondence from XXXX and XXXX XXXX XXXX requesting I sign the documents dated XXXX. No signature was on the letter stating that loancare attempted to contact me. I have no correspondence from loancare other than my taxation notice. I contacted XXXX XXXX and left a voicemail at XXXX. Why are they requesting a signature on dated information that loancare stated to your office was resolved?

Frequently Asked Questions

What is Complaint #8414331 about?

Complaint #8414331 was filed against Loancare, LLC regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2024-02-24T12:00:00-05:00.

How did Loancare, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Loancare, LLC?

Yes, visit the Loancare, LLC company profile at readthecomplaint.com/company/loancare-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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