Debt collection -- Threatened to contact someone or share information improperly -- Complaint #8403656
Complaint Overview
Complaint ID: 8403656
Company: Alliant Capital Management LLC
Product: Debt collection
Sub-Product: Payday loan debt
Issue: Threatened to contact someone or share information improperly
Sub-Issue: Talked to a third-party about your debt
State: California
ZIP Code: 95472
Date Received: 2024-02-22T12:00:00-05:00
Date Sent to Company: 2024-02-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year>, I missed a call from XXXX of the Alliant Capital Management agents, XXXX XXXX, whose contact number is XXXX. Subsequently, XXXX XXXX contacted my father and my step-mother. During his conversation with my father at XXXX, XXXX XXXX inappropriately disclosed confidential information pertaining to the account, the debt owed, when the loan was taken out, including specific details about the situation. My father promptly relayed this sensitive information to me, and I immediately contacted XXXX XXXX to voice my concerns regarding this unlawful release of private data. In response, XXXX XXXX indicated that my father had stated he was managing my financial affairs, which is not the case. Furthermore, my father had recorded the conversation with XXXX XXXX on XX/XX/XXXX, capturing the unauthorized disclosure of account information. XXXXXXXX XXXXs website explicitly affirms its commitment to adhering to the regulations governing the collections industry, including the Fair Debt Collection Practices Act. It clearly states, " Please be aware that we will need to verify account holder identity before discussing account details. '' XXXX XXXX 's actions in revealing account details to my father without any verification of account holder identity stand in direct violation of these principles and are wholly unacceptable and unlawful.
Frequently Asked Questions
What is Complaint #8403656 about?
Complaint #8403656 was filed against Alliant Capital Management LLC regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2024-02-22T12:00:00-05:00.
How did Alliant Capital Management LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Alliant Capital Management LLC?
Yes, visit the Alliant Capital Management LLC company profile at readthecomplaint.com/company/alliant-capital-management-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.