Credit card -- Incorrect information on your report -- Complaint #8403519

Complaint Overview

Complaint ID: 8403519

Company: American Express Company

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Incorrect information on your report

Sub-Issue: Information is missing that should be on the report

State: New York

ZIP Code: 11106

Date Received: 2024-02-22T12:00:00-05:00

Date Sent to Company: 2024-02-22T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XX/XX/2018 a American express account was opened and applied for without my consent. My identity was stolen that year.

Frequently Asked Questions

What is Complaint #8403519 about?

Complaint #8403519 was filed against American Express Company regarding Credit card specifically about Incorrect information on your report. It was received by the CFPB on 2024-02-22T12:00:00-05:00.

How did American Express Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against American Express Company?

Yes, visit the American Express Company company profile at readthecomplaint.com/company/american-express-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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