Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8402761
Complaint Overview
Complaint ID: 8402761
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone
State: Colorado
ZIP Code: 80020
Date Received: 2024-02-22T12:00:00-05:00
Date Sent to Company: 2024-02-22T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am trying to dispute an invalid collection on my account by XXXX XXXX XXXX. I first submitted the dispute a few months ago, and my dispute was automatically closed without any proper research. I submitted it again online directly through Transunion, and this time I provided a letter from the collector confirming they had removed the debt. I noticed the status said : " Delivery by postal mail. '' I chatted with a customer service agent through live chat and was told the dispute was canceled. This is not what I see on my end, and they offered to submit it again.
Frequently Asked Questions
What is Complaint #8402761 about?
Complaint #8402761 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-02-22T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.