Credit card -- Closing your account -- Complaint #8395084
Complaint Overview
Complaint ID: 8395084
Company: Bread Financial Holdings, INC.
Product: Credit card
Sub-Product: Store credit card
Issue: Closing your account
Sub-Issue: Company closed your account
State: Rhode Island
ZIP Code: 02861
Date Received: 2024-02-21T12:00:00-05:00
Date Sent to Company: 2024-02-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Ive maintained an Ulta rewards credit card for several years. I have kept this card active paid its monthly balance without issue. I recently received an abrupt cancellation notice from COMENITY, who maintains the lines of credit for Ulta. The generic letter I received from Ulta also miss reported my credit score it did not specify if this abrupt account closure will affect my credit history. ultimately, I realize I do not make money for Ulta because I utilized my card, but always paid the balance in full, I make them no interest or late fees. I would advise consumers to avoid this line of credit from this company, or similar lines of credit from other stores.
Frequently Asked Questions
What is Complaint #8395084 about?
Complaint #8395084 was filed against Bread Financial Holdings, INC. regarding Credit card specifically about Closing your account. It was received by the CFPB on 2024-02-21T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.